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Shipping & Returns

Return & Exchange Policy

Esthete Beard Co. is committed to high quality and customer satisfaction. We will do our best to provide a great customer experience and match you with products that enhance your lifestyle.


Requirements & Restrictions for returns, exchanges, and refunds:


  • All return or exchange requests must be made via email or phone within 30 days of the order's delivery.

  • Approved returns, exchanges, and refunds on unused or defective items must be returned in the same condition they were received and in the original packaging with receipt/packing slip.

  • The customer is responsible for ALL shipping fees on returns or exchanges unless Esthete Beard Co.'s fulfillment Team made the error.

  • Products purchased as a set must be returned in their entirety.

  • Items must be returned or exchanged at the original point of sale (Online, Barber Shop, Events, Farmers Market, etc.). Please refer to each Vendor's return policies for details.

  • We understand that scent is very subjective. Please read the scent profile and ingredient list before making a purchase. A one-time exchange may be approved, but the customer would cover shipping.

  • We do not accept returns of sample-sized products, sale items, or gift cards.

  • Returns on clothing items or accessories will only be approved if unworn and with original tags.

  • We will issue an exchange or refund once Esthete Beard Co receives the returned item(s).


Approved returns will be refunded to the original form of payment. Please allow 7-10 days to process your exchange or refund when we receive your returned item.


Cancellation Policy: Cancellations are not possible from the website. Orders canceled after shipment will be handled as a return. Contact Customer Support via phone or email to cancel an order.


Please get in touch with Customer Support at or (813) 613-3097 for any questions regarding returns, exchanges, refunds, or cancellations.

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